Privacy Policy

Who this policy applies to

This Privacy Policy applies to Dog Friendly India, a Pune-based Dog Travel Readiness Training service founded by Mugdha Yelkar.

It applies when you contact Dog Friendly India through the website, Google Ads lead forms, WhatsApp, phone, email, social media links or enquiry forms.

Information we may collect

Depending on how you contact us, we may collect:

• Your name.
• Phone number or WhatsApp number.
• Email address, if shared.
• City, neighbourhood or broad location.
• Dog details such as name, age, breed, size, health or travel-related concerns you choose to share.
• Your training goals, travel plans, enquiry details and service preferences.
• Messages, call notes, appointment details and follow-up information related to your enquiry or service.

If you submit a Google Ads lead form, the information you enter in that form is shared with Dog Friendly India through Google’s advertising tools. It is handled in the same way as other enquiry information.

How we use this information

Dog Friendly India uses enquiry and client information to:

• Respond to your enquiry.
• Understand your dog, your goals and whether Dog Friendly India is likely to be a suitable fit.
• Schedule calls, Travel Readiness Checks, training sessions or follow-ups.
• Provide agreed services such as Travel Readiness Checks, Roadtrip Ready, puppy foundation training, car travel training, online consults or trip-support conversations.
• Share relevant updates, reminders, service information or follow-up communication.
• Maintain practical business records.
• Improve website, marketing and enquiry handling.

We do not use your information to make claims about your dog publicly unless you have clearly given permission for a testimonial, case note, photo, video or story to be used.

Website, advertising and analytics

The website may use tools such as Google Analytics, Google Ads, lead forms, tracking tags or similar services to understand website performance, ad enquiries and marketing effectiveness.

These tools may collect technical information such as pages visited, device or browser type, approximate location, referral source and actions taken on the website. This helps Dog Friendly India understand what is working and where dog parents are getting stuck.

Sharing of information

Dog Friendly India does not sell your personal information.

Information may be shared only in limited situations, such as:

• With service providers or tools needed to run the business, such as website hosting, forms, analytics, Google Ads, email, WhatsApp or scheduling tools.
• With another professional only when relevant to your dog’s case and with practical need or your consent, such as a veterinarian or behaviour professional.
• If required by law, regulation, legal process or safety-related circumstances.

Data retention

Dog Friendly India keeps enquiry and client information for as long as it is practically useful for responding to you, providing services, maintaining business records, improving service quality, handling follow-ups or meeting legal and administrative requirements.

If an enquiry does not move forward, details may still be retained for a reasonable period so that past communication can be understood if you contact us again. Small-business translation: we do not delete every WhatsApp thread the minute a conversation ends, but we do not keep information for unrelated use.

Your choices

You may contact Dog Friendly India to:

• Ask what information has been shared by you.
• Request correction of inaccurate information.
• Request deletion of information where practical and legally possible.
• Opt out of non-essential follow-up or marketing communication.

Some information may need to be retained where required for records, service history, safety, legal reasons or legitimate business administration.

Contact

For privacy-related requests, contact Dog Friendly India on WhatsApp or phone:

9422024736

You can also use the same number to ask for the source of a Google Ads lead form enquiry or to opt out of further communication.